Cancellation & Refunds Policy

SOHOJ JOGAJOG is a matrimony platform that offers both free and paid services. We provide a free version for users to explore the platform, and users can choose to upgrade to our premium paid services at nominal charges to access additional features.

No Refund Policy

Please read this policy carefully before making any payment:

• All payments made for premium services are non-refundable
• We do not offer refunds under any circumstances once payment is completed
• Users are encouraged to thoroughly explore our free version before upgrading to paid services
• Charges for premium services are nominal and clearly displayed before payment

Service Model

• Free Version: Available to all users to explore basic features
• Paid Services: Premium features available at nominal charges
• Users voluntarily upgrade after experiencing the free version
• All charges are displayed transparently before payment

No Cancellation of Payments

Once payment is made for premium services:

• The transaction cannot be cancelled or reversed
• Refunds will not be processed under any circumstances
• Users should be certain of their decision before making payment
• Technical issues or service disruptions do not qualify for refunds

Account Deletion

Users can delete their accounts at any time through the app settings. However, please note:

• Deleting your account does not entitle you to a refund of any payments made
• Your profile will be permanently removed from our platform
• Your data will be handled as per our Privacy Policy
• You can create a new account anytime if you wish to return
• Previous payments will not be transferred to new accounts

User Responsibility

By choosing to upgrade to paid services, users acknowledge that:

• They have fully understood the services being offered
• They have used the free version to evaluate the platform
• They agree to the non-refundable nature of all payments
• They accept this no-refund policy in its entirety

Contact Us

If you have any questions regarding this policy or need assistance with account deletion, please feel free to contact us:

• Email: sohojjogajogofficial@gmail.com